The holiday season is here, making it the busiest time of year at Stover & Company.
While we always ask that you allow for 1-4 business days of order processing time, our warehouse staff is usually able to exceed that expectation during our slower seasons. However, during our busiest time of the year, our warehouse staff may need a little extra time to process your order with care.
Once your order has been processed, packed & passed off to one of our trusted shipping partners, your tracking number will be provided via email so you can keep a close eye on your package while it makes its journey to your door. Please note that once your order is with the carrier, we are unable to control how long the package will take to arrive at your door. All delivery times are estimated.
We recommend leaving ample time when placing your order as shipping delays often occur during this time of year.
Need your items quickly & want to ensure timely delivery? Be sure to select Express Shipping during checkout. Express orders placed before 11am ET will ship the same business day, while those placed after 11am will ship the following business day. Please note our warehouse is closed on the weekends, so any orders placed on Friday afternoons or over the weekend will not be processed until the following business day.
Last day to ensure your order arrives on time with express shipping is December 18th.
Now is the time to make your ingredients list & check it twice. Place your holiday baking order today to beat the holiday rush… avoid shipping delays & product sellouts!
*Please note shipping times provided during checkout are estimated. We are unable to control any delays in transit time. If you have not received your tracking information after three business days, please contact our customer service department for further assistance: 724.274.6314 or info@stovercompay.com.
Explore our range of shipping methods & discover more holiday recipe ideas on our blog!
At Stover & Company, we take pride in our commitment to quality & customer satisfaction! As a family owned & operated business, we take customer feedback seriously & adjust where we can to best fit your needs.
That’s why we’ve decided to make our journey in providing the finest coating wafers even sweeter with this game-changing announcement:
Did you know shipping costs are calculated by the carrier, based on distance, speed & weight of your order? Packages over 50LBs tend to cost significantly more to ship. That's why we've launched select Merckens flavors in 22lb cases to help reduce your shipping costs!
Now you can purchase up to 44lbs of compound coatings, with LOWER shipping options!
We heard you!
Our dedication to providing top-tier chocolate & coating wafers led us to invest in a brand new, state-of-the-art machine, capable of processing & packing down 10,000 pounds of chocolate per hour. This technological leap has opened up new possibilities for us to better serve our valued customers.
As we work hard to get our new, high-capacity machine optimized, we will continue to add 22lb case options to our product lineup, beyond our Merckens offerings. Keep an eye on your favorite chocolates & compounds for new sizing options!
The calendar may say September, but there’s no time like the present to start preparing for your holiday baking needs!
The most wonderful time of the year will be here before you know it! Save yourself from holiday headaches by placing your Stover & Company orders in advance this season. Stock up on chocolate, caramel, candy colors & all of your favorite essential baking supplies to ensure you have everything you need to make the holiday magic come together.
Stover & Company offers a variety of ways to save our customers money on shipping. We have partnered with UPS for our small parcel orders, but have partnerships with best in class LTL and FTL carriers to help support our volume customers and business partners.
